Manager's Log
It felt really great to be back on a night shift after my week of 9 to 5. Marlow had great energy, despite a couple tough customers. I think we definitely made some people unexpectedly happy tonight.
Diner was quiet but I saw some service that was really great. Michael presented a cut of steak to Juliette and Alex who we wondering about the "whole steak thing." They loved their meal and told me that they were going to send us a thank you note tomorrow because it was so great.
Michael is totally into the
steak discussion and is actively tracking it on the web. Maybe that's just because he got his Internet access on Friday, but I like to think otherwise. Both of our decanters went into service tonight, which I thought was cool.
Note: We had some serious scheduling mishaps last week. I think we can call it all a wash. It does however point to the need for everyone, including bartenders to make a written record of what shifts they are switching, on the schedule bulletin board. Also we need to start talking Tea Pots. We know we need more but lets start paying attention to how we are caring for them. Suggestions are more than welcome.
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